Privacy Policy

1. Introduction

At BHA Enterprise (“we,” “our,” or “us”), operating the consumer bedding brand Cozimu, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make purchases from us.

2. Information We Collect

To provide you with seamless ordering and delivery, we collect the following types of information:

• Personal Details: Name, billing address, delivery address, email address, and phone number when you place an order.
• Payment Information: Transaction details required for order processing. All online payments are handled securely by PCI-DSS compliant third-party payment gateways (such as Razorpay/UPI); Cozimu does not store full payment card details on its servers.
• Account Data: Username and credentials if you register an account on our store.
• Technical Data: IP address, device type, browser information, and browsing patterns collected via standard web cookies to enhance site functionality.

3. How We Use Your Information

We use the collected information strictly for legitimate business purposes, including:

• Fulfilling, shipping, and tracking your orders for Cozimu bedding products.
• Sending automated order confirmations, shipping updates, and invoice information.
• Preventing fraudulent activities and maintaining transaction security.
• Improving website performance, catalog navigation, and customer experience.
• Providing promotional offers or newsletter updates (only if you explicitly opt-in).

4. Sharing Your Data

We respect your privacy and never sell or rent your personal information to third parties. We only share necessary data with essential operational partners, such as:

• Courier & Logistics Partners: Delivery details provided to logistics services to transport your order directly from our factory to your doorstep.
• Payment Gateways: Secure transaction data transmitted to process online payments safely.

5. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. All electronic payment transactions executed on our website are encrypted using standard SSL technology.

6. Contact Us

If you have any questions or concerns regarding our Privacy Policy or wish to manage your personal data, please contact our support team: